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FAQS

Can I spread the cost of my pets annual routine healthcare costs?

You can easily spread the cost of your pet’s routine treatment over one year. Just join our Pet Healthcare Plan and we’ll collect monthly payments direct from your nominated bank account. You can join online or in the clinic.

How do I register my pet with The Vet?

You can register your pet with our veterinary team by completing our online registration form. We will contact your existing veterinary practice for permission to transfer your pet’s details, so when you come in to see us we’ll have your pet’s history to hand. Or you can register when you visit us for the first time.

What is the low-cost price promise?

Our low-cost price promise to you means you have less to worry about when your pet needs treatment. We openly publish our standard healthcare prices so you can see just what you are paying. You can easily compare our prices so you know you are getting great deals.

Can I easily move my pet’s details to your clinic?

Yes! And it’s simple! On your first visit to us we’ll get your pet’s medical history from your existing vet clinic, so we can continue to treat your pet knowing their full medical background. Or you can register your pet online, just press the Register Now button.

I don’t need an appointment?

We’ve done away with strict appointment systems as we recognise that most people would prefer to fit a visit to the vet in when it suits them. You can walk in to our clinic between 8am and 8pm Monday to Friday and from 9am to 11am and 1:30 to 3:30 on Sunday & Saturday and you and your pet will be seen within, on average, ten minutes.