FAQS

Can I spread the cost of my pets annual routine healthcare costs?

We know how much you care about your pet’s wellbeing – and, at The Vet, we care too. That’s why we created smartpet… your comprehensive preventative healthcare membership programme. Unlike insurance, smartpet is an active, service-led treatment routine, keeping a regular eye on your pet’s health and preventing potential problems before they have a chance to happen (or get worse). All for one affordable monthly payment. Join today from only £14.50 per month*

How do I register my pet with The Vet?

You can register your pet with our veterinary team by completing our online registration form. We will contact your existing veterinary practice for permission to transfer your pet’s details, so when you come in to see us we’ll have your pet’s history to hand. Or you can register when you visit us for the first time.

What is your Fair Fee Guarantee

Think you’ve found a cheaper price elsewhere? We’ll match it! We are so confident in our pricing, that we now offer a “Fair Fee Guarantee”. This means that you can rest assured that the price you are paying is the lowest around. If you find a treatment or service cheaper elsewhere, then we will simply give you the difference back! Of course some terms and conditions have to apply but we’ve tried to keep these as plain and simple as possible.

Can I easily move my pet’s details to your clinic?

Yes! And it’s simple! On your first visit to us we’ll get your pet’s medical history from your existing vet clinic, so we can continue to treat your pet knowing their full medical background. Or you can register your pet online, just press the Register Now button.